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VN4273 ELS Transactions Admin

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  • StevenageSG1 2AS
  • Posted 9th Mar 2010
  • Posted by: s·com Managed Services
  • Salary: GBP per hour + none
  • Job Type: Contract
  • Reference: 2237875
  • This job has been viewed 175 times since it was posted.

Job Description

Our client is a world leader in the design and manufacture of satellite systems. Their activities cover complete civil and military telecommunications and Earth observation systems, science and navigation programmes, together with avionics and a wide range of space equipment and associated ground infrastructure. They have a new and exciting opportunity for an ELS Transactions Administrator. Outline Job Profile Is responsible for the following tasks: Carry out training needs analysis using ePDR and other tools Create draft Course Production Dossiers (CPD) using course content details from existing and all new training courses. Create and distribute learning metrics via PWA and ePDR on all UK courses Open, maintain and close training session Manage training room logistics Track participant bookings, cancellations and correspondence Provide access to eLearning and pre-work modules Issue and deliver training documentation Manage tests, feedback and expectations forms Respond to calls in second level support Liaise with other ELS team members within the UK as necessary Lead specific related training projects as mutually agreed. Contributor to the following tasks: Usage of reporting self-service functionality Managing clients relations Analyzing services and processes to derive measures for continuous improvement and following the implementation Contribute to wider ELS team/projects as necessary. Qualifications and/or Skills Essential: Computer literate, experience of SAP, databases, MS Office, Experience of learning processes and systems Desirable: Highly organised, demonstrated team working, self motivated This vacancy is being advertised by s.com Group Ltd. The services advertised by s.com Group Ltd are those of an Employment Agency and an Employment Business. s com® is the registered trademark of S.Com Group Ltd

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